PRIVACY POLICY

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        <h1>
                                    PRIVACY POLICY
                                
                        
                
        </h1>
                        
                    
                
            
        <p>
                                    <strong>Last updated:</strong> 21/11/2025
                                
                        
                
        </p>
                        
                    
                
            
        <p>
                                            Welcome to Exploreon (“we,” “our,” “us”). We respect your privacy and are committed
                                            to protecting your personal data. This Privacy Policy explains how we collect, use,
                                            and share your information when you use the Exploreon mobile app and website
                                            (collectively, the “Service”).
                                        
                                
                        
                
        </p>
                        
                    
                
            
        <h2>
                                    1. Information We Collect
                                
                        
                
        </h2>
                        
                    
                
            
        <h3>
                                    1.1 Personal Information
                                
                        
                
        </h3>
                        
                    
                
            
        <p>
                                    When you access Exploreon, we collect:
                                
                        
                
        </p>
                        
                    
                
            
        <ul>
                                            
                                    
                            
                    
            <li>
                                                    Name (if provided by your sign-in provider)
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Email address
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Profile image (optional / if provided)
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Authentication tokens
                                                
                                    
                        
            </li>
                                        
                                
                        
                
        </ul>
                        
                    
                
            
        <p>
                                    We do not receive or store your password.
                                
                        
                
        </p>
                        
                    
                
            
        <h3>
                                    1.2 Location Data
                                
                        
                
        </h3>
                        
                    
                
            
        <p>
                                    Exploreon uses your precise GPS location to:
                                
                        
                
        </p>
                        
                    
                
            
        <ul>
                                            
                                    
                            
                    
            <li>
                                                    Trigger audio tours
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Display recommended stops
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Provide navigation assistance
                                                
                                    
                        
            </li>
                                        
                                
                        
                
        </ul>
                        
                    
                
            
        <p>
                                    We do not track your exact routes over time unless you opt in to route-saving features.
                                
                        
                
        </p>
                        
                    
                
            
        <h3>
                                    1.3 Usage Data
                                
                        
                
        </h3>
                        
                    
                
            
        <p>
                                    We collect anonymized or aggregated metrics such as:
                                
                        
                
        </p>
                        
                    
                
            
        <ul>
                                            
                                    
                            
                    
            <li>
                                                    Which tours you access
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Time spent on stops
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Device type, OS version
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    App interactions
                                                
                                    
                        
            </li>
                                        
                                
                        
                
        </ul>
                        
                    
                
            
        <h3>
                                    1.4 Diagnostics &amp; Crash Logs
                                
                        
                
        </h3>
                        
                    
                
            
        <p>
                                    Collected automatically via tools such as Firebase or Apple Crash Logs for:
                                
                        
                
        </p>
                        
                    
                
            
        <ul>
                                            
                                    
                            
                    
            <li>
                                                    Bug analysis
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Performance improvements
                                                
                                    
                        
            </li>
                                        
                                
                        
                
        </ul>
                        
                    
                
            
        <h3>
                                    1.5 Purchase Data
                                
                        
                
        </h3>
                        
                    
                
            
        <p>
                                    If you buy tours or content:
                                
                        
                
        </p>
                        
                    
                
            
        <ul>
                                            
                                    
                            
                    
            <li>
                                                    Purchase history
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Product identifiers
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Transaction confirmations
                                                
                                    
                        
            </li>
                                        
                                
                        
                
        </ul>
                        
                    
                
            
        <p>
                                    We never store full payment card details.
                                
                        
                
        </p>
                        
                    
                
            
        <h2>
                                    2. How We Use Your Data
                                
                        
                
        </h2>
                        
                    
                
            
        <ul>
                                            
                                    
                            
                    
            <li>
                                                    Provide core app functionality (GPS-based audio triggers)
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Personalize tour recommendations
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Process payments and restore purchases
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Improve performance, stability, and content
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Provide customer support
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Send optional updates and promotional emails (opt-in only)
                                                
                                    
                        
            </li>
                                        
                                
                        
                
        </ul>
                        
                    
                
            
        <h2>
                                    3. Legal Bases for Data Processing (GDPR)
                                
                        
                
        </h2>
                        
                    
                
            
        <ul>
                                            
                                    
                            
                    
            <li>
                                                    Contractual necessity: to provide the Exploreon service
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Legitimate interests: analytics, app improvement
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Consent: marketing emails, optional data features
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Legal compliance: tax, fraud prevention
                                                
                                    
                        
            </li>
                                        
                                
                        
                
        </ul>
                        
                    
                
            
        <h2>
                                    4. Data Sharing
                                
                        
                
        </h2>
                        
                    
                
            
        <p>
                                    We do not sell personal data.
                                
                        
                
        </p>
                        
                    
                
            
        <p>
                                    We may share data with:
                                
                        
                
        </p>
                        
                    
                
            
        <ul>
                                            
                                    
                            
                    
            <li>
                                                    Analytics providers (e.g., Firebase, Google Analytics)
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Crash reporting tools
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Cloud services (user accounts, content downloads)
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Payment processors (Apple, Google, Stripe)
                                                
                                    
                        
            </li>
                                        
                                
                        
                
        </ul>
                        
                    
                
            
        <p>
                                    All third parties follow standard data protection obligations.
                                
                        
                
        </p>
                        
                    
                
            
        <p>
                                    We may disclose data if required by law.
                                
                        
                
        </p>
                        
                    
                
            
        <h2>
                                    5. Data Retention
                                
                        
                
        </h2>
                        
                    
                
            
        <ul>
                                            
                                    
                            
                    
            <li>
                                                    Account data: while your account is active
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Location data: only during active app usage
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Transaction data: as required by financial regulations
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Analytics: anonymized indefinitely
                                                
                                    
                        
            </li>
                                        
                                
                        
                
        </ul>
                        
                    
                
            
        <p>
                                    You may request deletion at any time.
                                
                        
                
        </p>
                        
                    
                
            
        <h2>
                                    6. Your Rights
                                
                        
                
        </h2>
                        
                    
                
            
        <p>
                                    Depending on your region (GDPR, CCPA), you may:
                                
                        
                
        </p>
                        
                    
                
            
        <ul>
                                            
                                    
                            
                    
            <li>
                                                    Access your data
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Request deletion
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Correct inaccuracies
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Request data export
                                                
                                    
                        
            </li>
                                            
                                    
                            
                    
            <li>
                                                    Object to processing
                                                
                                    
                        
            </li>
                                        
                                
                        
                
        </ul>
                        
                    
                
            
        <p>
                                    Contact us: <a href="mailto:hello@exploreonapp.com">hello@exploreonapp.com</a>
                                
                        
                
        </p>
                        
                    
                
            
        <h2>
                                    7. Security
                                
                        
                
        </h2>
                        
                    
                
            
        <p>
                                    We use industry-standard encryption (HTTPS / TLS).
                                
                        
                
        </p>
                        
                    
                
            
        <h2>
                                    8. Updates to This Policy
                                
                        
                
        </h2>
                        
                    
                
            
        <p>
                                    We may update this Privacy Policy and will notify users of major changes.
                                
                        
                
        </p>
                        
                    
                
            
        <h2>
                                    9. Contact
                                
                        
                
        </h2>
                        
                    
                
            
        <p>
                                    Email: <a href="mailto:hello@exploreonapp.com">hello@exploreonapp.com</a>
                                
                        
                
        </p>
                        
                    
                
            
        <p>
                                    Website: <a href="https://exploreon.com">Exploreon.com</a>
                                
                        
                
        </p>
                        
                    
                
            
        <p>
                                    Company Name &amp; Address: Futhark ehf, Lyngási 1h, 210 Garðabær
                                
                        
                
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